#1 At least 90 days before Secreto
We give back your registration fee, no questions asked.
That means we transfer back the entire amount that had arrived, but the transfer fee is your expense, so you will probably receive a bit less money depending on your bank.
#2 Less than 60 days before Secreto
We have a no-refund policy for normal cancellations in this period. The reason for that is by this time we already had to take care of most of the expenses of the event such as venue and catering costs (etc.).
#3 Cancellation if you can fill in your place
Regardless of the time of cancellation, if you can fill in your place at Secreto with a fully suitable dancer we either transfer back your registration fee (#1 applies) after his or her payment has arrived or we replace you with him or her on your request.
#4 Cancellation in case of vis major
In case of actual vis major such as medical reasons or pass of a close relative (may that never be the case), we do transfer back your registration fee (#1 applies).
Work-related preoccupation is not vis major, unfortunately.
#5 Refund currency
In case of partial or full refund we transfer back your money in EUR but as it has originally arrived to us in HUF, we have the change it to EUR first. Please note that we do not take responsibility for the possible losses due to changes of exchange rates.
If you have any further questions, please contact us.